Fair Housing Compliance

Equal Housing Opportunity

Effective Date: February 19, 2026

EQUAL HOUSING OPPORTUNITY

GoPiperGo LLC fully supports the principles of the Fair Housing Act and the Equal Housing Opportunity Act. We are committed to ensuring that our AI-powered platform and all services provided through it are free from discrimination based on race, color, religion, national origin, sex, familial status, disability, or any other characteristic protected by federal, state, or local fair housing laws.

Our Commitment

At GoPiperGo, we recognize that artificial intelligence in real estate carries a heightened responsibility to prevent discriminatory practices. Unlike traditional software tools, AI systems can inadvertently encode, amplify, or introduce bias if not carefully designed and monitored. We treat Fair Housing compliance not as a checkbox but as a foundational design principle that influences every aspect of how our Piper AI assistant operates.

How Piper AI Ensures Fair Housing Compliance

Zero Protected-Class Variables

The Piper AI assistant does not collect, store, reference, or use any of the following protected class characteristics in lead qualification, scoring, response generation, property recommendations, or any other platform function:

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Protected Class** **GoPiperGo Safeguard

Race & Color No racial or ethnic data collected; AI prompts explicitly exclude racial language

Religion No religious affiliation data; no neighborhood descriptions referencing religious institutions as selling points

National Origin No nationality or immigration status data; AI does not make language-based assumptions about origin

Sex & Gender No gender data collected; AI uses gender-neutral language in all communications

Familial Status No family composition data; AI does not ask about children, marital status, or household makeup for qualification

Disability No disability or health data; AI does not make accessibility assumptions or steer based on physical characteristics

NC State Protections North Carolina additionally protects age and veteran status; Piper does not collect or consider these characteristics

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Anti-Steering Protections

The Piper AI assistant is designed to prevent steering --- the illegal practice of directing prospective buyers toward or away from neighborhoods based on protected characteristics. Specifically:

• Piper provides property information based solely on the lead's stated preferences (price range, bedroom count, location preferences, timeline) and publicly available listing data

• Piper does not characterize neighborhoods using language that could be construed as steering (e.g., describing areas as "family-friendly," "up-and-coming," or "diverse" as coded language)

• When leads ask about neighborhood demographics or composition, Piper directs them to publicly available census data and community resources rather than providing subjective characterizations

• All property recommendations are based on objective criteria matching the lead's stated requirements

Lead Qualification Standards

Piper's lead qualification process is based exclusively on legitimate, non-discriminatory real estate criteria:

• Timeline: When the lead is looking to buy, sell, or rent

• Budget: The lead's stated price range or pre-qualification status

• Property requirements: Bedrooms, bathrooms, property type, square footage

• Geographic preference: Specific neighborhoods or areas the lead has expressed interest in

• Urgency: Whether the lead needs to move by a specific date

No other factors are used to qualify, score, prioritize, or deprioritize leads.

AI Prompt Guardrails

The system prompts governing Piper's behavior contain explicit instructions to maintain Fair Housing compliance. These guardrails are built into the core AI configuration and cannot be overridden by agent customization or lead conversation context. The AI is instructed to refuse to answer questions about neighborhood racial composition, religious demographics, school quality as a proxy for demographics, crime statistics presented in a steering context, or any other topic that could facilitate housing discrimination.

Monitoring and Accountability

GoPiperGo maintains a full audit trail of every conversation conducted through the Piper platform. This includes the complete text of all inbound and outbound messages, AI-classified intent for each interaction, timestamps and metadata for compliance verification, and agent escalation records. These records enable us to review AI behavior, investigate complaints, and demonstrate compliance to regulatory authorities if required.

Reporting Concerns

If you believe that any interaction through the GoPiperGo platform has violated Fair Housing principles, please contact us immediately:

Email: support@gopipergo.com

Phone: (919) 278-7202

You may also file complaints with the U.S. Department of Housing and Urban Development (HUD) at hud.gov or by calling 1-800-669-9777, or with the North Carolina Human Relations Commission.

Footer Statement for Website Use

The following statement should appear in the website footer alongside the Equal Housing Opportunity logo:

*GoPiperGo LLC supports the Fair Housing Act and the Equal Housing Opportunity Act. Our AI-powered platform is designed to serve all people regardless of race, color, religion, national origin, sex, familial status, or disability. © 2026 GoPiperGo LLC | Fuquay-Varina, NC | Equal Housing Opportunity*

*GoPiperGo: Advanced Intelligence. Local Integrity. Equal Opportunity.*